Free help for consumers

An online platform is holding your money?
We help you get it back — free.

Frozen account, an endless "review," or a balance they just won't pay you? Tell us what happened and we'll contact the company on your behalf, push for a resolution, and put it on the public record. No cost, ever.

$21,300+Recovered for consumers

79%Of resolved cases won

$0It's always free

File your free complaint →

Tell us what happened

A few quick details about the company and the money they're holding.

We contact them for you

We reach out to the company directly and mediate on your behalf.

We push for a resolution

We follow up, keep you updated, and log the outcome publicly.

Start your free complaint

Takes about two minutes. We'll email you a case number and updates.

Your name or initials *

Your email address *

Your state

Company / platform name *

Your username or email with that company *

What's the problem? *

Amount in dispute (USD) *

When did it start? *

Have you contacted the company about this? *

Yes No — I should contact them first

Additional details (optional)

Do you have documentation (screenshots, emails, chat logs)? *

Yes No

If yes, keep it handy — we may ask you to email it once your case opens.

Keep my name private — publish as my username or "Consumer from [State]" only.

* I understand SweepsGuard will contact the company on my behalf, my complaint may be published publicly, cooperation can't be guaranteed, and the information I've provided is truthful.

By submitting, you agree to our processing of your information to resolve your complaint.

Prefer email? Send it to us directly.

An online platform is holding your money?We help you get it back — free.

Tell us what happened

We contact them for you

We push for a resolution

Start your free complaint

Complaint submitted

An online platform is holding your money?
We help you get it back — free.